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Frequently Asked Questions

Are all of your cups made in the USA?
Our Stadium Cups are 100% American Made.

Are all of your cups and inks BPA, Cadmium & lead free?
Yes, all our products have passed the necessary testing and are BPA, cadmium & lead free.

Are any of your products made from recycled materials?
No. Our Cups are not 100% recycled materials. However, our stadium cups are a very green product. They are reusable and recyclable... not disposable.

What is your policy on over/under runs?
We always ship the exact quantity ordered.

What is your turn around times?
Our stadium cups are a 2-3 day standard production. We are able to offer a 1 day turn around but please state that in the comments section of the order form.

Is same day production possible?
Yes, in most situations we can help, but you must first call a representative and get permission to submit such an order. As with our 24 hour service, we do not charge extra for this rush service.

Is there a convenience fee to use credit cards?
No, you are charged the amount shown during the purchase.

Which credit cards do you accept?
We accept Visa, MasterCard, Discover & American Express.

Is special packing an option?
All cups are boxed shipped. We do offer plastic sleeves for an additional cost. Contact a representative with any questions.

Where do I send my art?
Art can be sent directly to the art department at art@yourpromopeople.com.

How will my order ship?
We ship per your instructions. Most domestic orders are shipped by either UPS or FedEx. By using either of these services we can properly track the packages and you will receive an emailed shipping notification with included tracking number.

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